Privacy Policy
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Privacy Policy
Effective Date: June 1, 2025
Last Updated: May 29, 2025
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Homeward Bound Referrals ("we," "our," or "us") is committed to protecting the privacy of individuals who use our senior living advisory services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
By using our services, you agree to the practices described in this policy.
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1. Information We Collect
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a. Personal Information
- Full name
- Contact details (email, phone number, address)
- Date of birth or age
- Health or care needs (only as provided by you voluntarily)
- Financial information (only as needed to recommend appropriate options)
b. Non-Personal Information
- General geographic location
- Website usage data (e.g., through cookies or analytics)
We do not knowingly collect information from minors under the age of 18 without parental or guardian consent.
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2. How We Use Your Information
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We use your information to:
- Understand your senior care or housing needs
- Provide personalized recommendations and referrals
- Schedule or coordinate tours with senior living communities
- Communicate with you about our services
- Improve the quality of our services
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We may use aggregated, non-identifiable data for business analysis or service improvements.
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3. Sharing Your Information
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We do not sell your personal information. We only share your information with:
- Senior living communities or care providers you have expressed interest in
- Third-party service providers acting on our behalf (e.g., CRM or email providers)
- Government or legal authorities when required by law
All sharing is done with your consent unless legally mandated.
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4. Your Choices and Rights
You have the right to:
- Access and request a copy of your personal information
- Request corrections to inaccurate data
- Withdraw consent at any time
- Request that we delete your personal data (subject to legal obligations)
To exercise these rights, contact us at:
Email: homewardboundreferrals@gmail.com
Phone: 734-346-1190
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5. Data Security
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We use administrative, physical, and technical safeguards to protect your personal data. However, no data transmission or storage system can be guaranteed to be 100% secure.
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6. Data Retention
We retain your information only as long as necessary to provide services or comply with legal obligations. When no longer needed, your data will be securely deleted or anonymized.
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7. Third-Party Websites
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Our website or materials may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
8. Updates to This Policy
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We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date.
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9. Contact Us
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If you have any questions or concerns about this policy or our privacy practices, please contact:
Michelle Smith or Vanessa Lopez
Homeward Bound Referrals
Email: homewardboundreferrals@gmail.com
Phone: 734-346-1190